Frequently asked questions.

Cost varies with size, resolution, installation, and your goals. Cirrus offers a complete subscription-based solution with no large upfront cost, one low monthly payment, 0% interest, that includes hardware, installation, software, support, and a new display every 7 years. The fastest way to a real number is a free traffic analysis and quote.

The most advanced hardware installed for you, continuously updated AI-enabled cloud software (ScreenHub), lifetime tech support, lifetime 1-on-1 training, a lifetime parts & labor warranty, and a new next-generation display every 7 years, all for one monthly payment.

Yes. You can purchase a display outright or choose the subscription, and we can show both quotes side by side so you can weigh the upfront cost against one low monthly payment. Many customers pick the subscription to avoid a large capital outlay and to get a new display every 7 years.

Yes. Our financing submits your application to multiple lenders at once and presents the best offer, turning a large purchase into a manageable monthly payment. Purchase, subscription, and financing options can all be quoted side by side.

With the subscription there's no large upfront cost and no surprises. Permitting, installation, software, support, and warranty are included. We handle the permits, manage the install, and service the sign for you.

Your subscription includes a new, next-generation display every 7 years, so your sign never becomes outdated and you always stay on the latest Cirrus technology.

Our outdoor displays are IP67-rated for 100% dustproof and waterproof performance. Each product is rigorously tested under real-world conditions, including over 200 hours submerged in water without any drop in performance.

Yes. Every Cirrus display is built and quality-tested at our factory in Portsmouth, New Hampshire, using domestic and globally sourced components.

Gold wire-bonded LED modules for durability, a sealed aluminum frame, self-healing electronics, and an industry-leading reliability record with a 0.41% failure rate. The fully modular design means a single section can be swapped if anything ever goes wrong.

Our displays are 40% lighter than the competition thanks to custom extruded-aluminum frames. The lightweight, modular design eliminates the need for cranes and heavy equipment on routine installs, and lower power draw avoids the cost of adding circuits. Most builds are installed for you as part of your subscription.

Yes. Our displays are modular and future-proof. Add modules to make a display larger, or swap modules for a tighter pixel pitch to increase resolution, with no need to replace the whole sign.

Pixel pitch is the distance between LEDs. A smaller number means higher resolution and closer viewing. Tighter pitches such as 4mm suit indoor and close-up displays, while wider pitches of 9 to 12mm are cost-effective for roadside signs viewed from a distance. We'll recommend the right pitch for your viewing distance.

Cirrus ships products within days, not months, significantly reducing lead times compared to competitors. Your project timeline depends on size and installation requirements, which we'll map out during your quote.

Yes. Indoor Solutions include edge-to-edge digital window posters for storefronts and the Cirrus Media Player, which turns any TV with an HDMI port into a managed digital sign, all controlled from ScreenHub alongside your outdoor signage.

Yes. Cirrus Scoreboard turns any Cirrus LED display into a stadium-grade, multi-sport scoreboard with press-box control, covering a dozen sports, so a single display serves as both your marquee and your scoreboard.

ScreenHub is our cloud-based sign management software, developed with direct customer feedback. Design content with a drag-and-drop editor, schedule playlists, publish instantly to one screen or a hundred, and rely on 24/7 hardware health monitoring and self-serve support, all from any web browser.

Yes. Publish to one screen or a hundred from a single dashboard, organize teams with roles and workspaces, and keep messaging consistent across every location.

No. ScreenHub is fully web-based and runs from any modern browser, with nothing to download or install.

Yes. Schedule playlists by day or hour, and use Playbook to trigger content automatically with simple if/then rules, like switching messaging for the weather or a detected audience.

Yes. ScreenHub includes a drag-and-drop editor, ready-made templates, and built-in image and video libraries (including Giphy and Unsplash), plus optional content design services if you'd like a hand.

Add a People Counter, Car Tracker, or both. The People Counter uses an on-device AI model that adapts to its environment and filters out noise like carts, doors, and pets. It cannot see, recognize, or remember any specific individual, it simply detects the general presence of a person crossing a threshold. Insights flow into your ScreenHub dashboard.

The People Counter is an indoor, ceiling-mounted sensor that measures foot traffic, entries, exits, and dwell time. The Car Tracker measures vehicle traffic passing your display, impressions, visits, and conversion. You can add either or both, and both feed the same dashboard.

Playbook is the automation engine inside ScreenHub. Build plays that watch your traffic, the weather, or even specific vehicles and change what's on your sign the moment conditions are right, completely hands-free.

The Content Grader reviews what's playing on your display and returns specific, prioritized fixes: what's wrong, why it matters, and how to improve it. It's like having an art director for every slide.

Cirrus Media is a programmatic digital out-of-home ad network built into Cirrus hardware and ScreenHub. Register your display, set your rules, and earn revenue from the screen time you choose to share with advertisers.

No. Cirrus Media is entirely optional. You decide whether to join, how much screen time to share, and which advertisers and categories are allowed, and your own content always keeps priority.

Displays are backed by a comprehensive warranty (up to lifetime parts & labor on subscription), 24/7 hardware monitoring, and lifetime US-based customer support. Our team proactively resolves issues before they impact performance.

Because displays are modular, a single damaged module or section can be swapped out and you're back up in minutes, with no need to replace the entire board. It's a big reason our displays hold up so well through storms and impacts.

Yes. Cirrus provides lifetime, US-based customer support, plus 24/7 hardware monitoring that often catches and resolves issues before they ever affect your display.

Yes. Our partner program equips sign shops, fabricators, and installers with Cirrus hardware, competitive pricing, fast shipping, and dedicated support, so you can offer clients premium LED displays.

Cirrus Edge is our partner growth platform: shared leads routed to your region, instant quoting with 3D and AR, a live install map, fleet diagnostics, and a field service app, all free to partners.